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case management

case management

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720-734-8946

case management

When faced with medical or mental health changes, managing the elements of care from appointments to prescriptions can sometimes feel overwhelming. You might not know where to start, who to call, or how to ensure you’re making the best decisions. That is where our case managers come in. We are here to take the stress off your plate by finding, coordinating, and advocating for the right care.​

 Our case managers are Licensed Clinical Social Workers, Registered Nurses, and have accreditations from the American Case Management Association.

Care Coordination

Finding the best care for yourself or a loved one requires attention to details, organization, and a knowledge of the healthcare community. We bring that attention to your individual case. Services Include: Establishing care with medical providers, including primary care and specialty care ​Managing medical appointments and facilitate communication amongst various providers to ensure patient-centered care, mitigating duplicated or contraindicated services Conducting a comprehensive evaluation of acute and chronic medical and psychiatric disorders, health literacy, ADL status, family support Fulfill referrals for specialty services (such as physical therapy, dialysis, behavioral health) and aide in acquisition of durable medical equipment and supplies Develop a care plan to achieve short- and long-term health goals related to nutrition, medication therapies, mental health​

Benefits Assistance

We have seen it happen. You start an application, you submit it and wait patiently, only to find out weeks later that your recipient didn't your application - how could that be? Our case managers are here to assist you in applying for programs and benefits, with a close eye on the enrollment process to ensure your get the care you need in a timely manner. Services include: Assistance with enrolling in state and federal health care plans Facilitating collection of verification documents as needed for different application processes Provide assistance with medical bill management, payment plans, and understanding coverage options Assistance with renewal of benefits, applying for community-based programs

Advanced Care Planning

Advanced Care Planning refers to how you would like important matters in your life to be handle in the future. This includes decisions related to your medical treatment as well as financial decisions. We review different types of advanced directives with you and your loved ones so that your wishes for yourself and your family are protected. Discuss and assist with documentation of wishes surrounding scope of medical treatment Complete petition for appointment of a guardian or conservator for individuals Provide education on and create advanced directives including: Medical / Durable Power-of-Attorney, Medical Orders for Scope of Treatment, CPR Directive​s

Transitions of Care

Are you moving from one level of care to another? Getting your loved one from a facility to back home? Or maybe it is time for the opposite...Either way, we are here to go the leg work of finding a facility that suits you and managing the logistics of your move. Manage and initiate referrals to different levels of care Assist in locating placement options for memory care, ALF, nursing home, group home, and host homes Initiate care conferences to ensure smooth transition to the next level of care

Contact Us:

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Tel: 720-734-8946

Email: hello@newphasenavigation.com

Mon- Fri:

9am - 6pm

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Sat - Sun:

9am - 1:30pm

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